Overview
1. Warranty Coverage
This warranty covers:
- Manufacturing defects in materials or workmanship.
- Electrical or mechanical faults that arise under normal household use.
- Replacement of defective parts or repair of the unit at no additional cost.
2. Warranty Exclusions
This warranty does not cover:
- Damage caused by misuse, neglect, abuse, or improper handling.
- Damage resulting from unauthorized repairs, modifications, or disassembly.
- Normal wear and tear (e.g., filters, brushes, hoses, batteries).
- Damage caused by liquid spills, power surges, or use with incompatible voltage.
- Commercial or industrial use of household vacuum models.
3. Warranty Claims Process
To make a warranty claim:
- Provide proof of purchase (receipt or order confirmation).
- Contact Asatito Customer Service via [+254 704 303 652/asatito@asatito.com].
- Return the product to our service center or authorized agent for inspection.
- If covered under warranty, the product will be repaired or replaced free of charge.
4. Limitations of Liability
- Asatito’s liability is limited to repair or replacement of defective products.
- Asatito is not liable for incidental or consequential damages arising from product use.
5. Customer Support
For warranty inquiries, please contact:
📞 +254 704 303 652
📧 asatito@asatito.com
📍 Lake Turkana Business center on Moi Avenue Nairobi